Returns & Exchanges
At Clermont Agencies, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Authorization number.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship to Our Warehouse
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Processing and Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing